Claims
Claims
Submit your claims in a few simple steps.
1
Notification Of The Claim
You can notify us of a claim by sending an email to claims@pelicaninsurancekenya.com or call 051-640-1982, and our team will respond to you as soon as possible
2
Documentation Of The Claim
We will revert with our claims reference number and advise on the required claim documents for progressing the claim based on the insurance class.
3
Evaluation Of The Claim Documents
If all the documents are in order, you will be updated on the status of your claim within one business day.
4
Settlement Of The Claim
Upon completion of the evaluation process, we strive to give you a detailed report of the findings in the shortest time possible.